The Home Depot
At Citi, I provide copywriting and content strategy support for the launch of a chatbot for the Home Depot Credit Card.
Project: Create a chatbot to provide customer support and route them to relevant sections of their online account
Keywords: copywriting, interaction design, content strategy
Project: Provide UX design support for chatbot project, including wireframes and user flows
Keywords: UX design, interaction design, information architecture, Balsamiq