The Home Depot

At Citi, I provide copywriting and content strategy support for the launch of a chatbot for the Home Depot Credit Card.

Project: Create a chatbot to provide customer support and route them to relevant sections of their online account

Keywords: copywriting, interaction design, content strategy 

Project: Provide UX design support for chatbot project, including wireframes and user flows

Keywords: UX design, interaction design, information architecture, Balsamiq